Privacy and Cookies

Data Protection and Privacy Statement

This is our website privacy statement. Please read it carefully as you should only submit information through this site if you agree that we may use it in accordance with this privacy statement.

We collect certain information about you when you visit our website. We recognise the importance of both keeping that information secure and letting you know what we intend to do with that information. We may amend our privacy statement to reflect changes to our business, website or data protection legislation. We, therefore, ask that you revisit this privacy statement on a regular basis to ensure you are familiar with its terms. This privacy statement only applies to our website; if you follow a link out of our site or leave our site in some other way, this privacy statement will no longer apply.

Who we are

We are LiDCO Group PLC, a company registered in England & Wales under company number 2659005 whose registered office is at 16 Orsman Road, London N1 5QW.

The information we collect

We collect information from when you use our site in the form of traffic data. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and aggregate information. This is statistical data about browsing actions and patterns to enable us to improve the website and does not identify any individual.

Online forms

We collect information you give us when completing the ‘Contact’ section. Where we would like more information to help us improve our services, over and above the basic required information, it will be clear that your response is voluntary and you are free not to provide us with more information if you would prefer not to do so.


Cookies are small text files which are often stored on your computer’s hard drive by websites you visit to enable the site to remember who you are. These cookies store your unique ID but do not contain any information that personally identifies you, such as a name or address. We use cookies when you log onto our site to stop you having to re-type information, and they remain on your computer until you delete them.

We use cookies to enhance the functionality of the website by storing your preferences/settings, as well as using cookies to help us to improve the performance of our website and to provide you with a better user experience. We may also use this information for marketing and displaying information.

Most browsers are automatically set to accept cookies, and you should be able to restrict or disable them if you wish by adjusting the settings on your browser. This will, however, alter your use of the areas of our website that use cookies, such as the login areas. We do not use ‘spyware’, that is web bugs or hidden identifiers or other similar devices to gain access to information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings or restrict or disable cookies, see the IAB website at Contact us for specific information on the cookies we use.


This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are texted files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data by Google in the manner, and the purposes set out above.

Certain pages of our website are monitored for the purpose of reporting web traffic, statistics, advertisement ‘click-throughs’ and/or other activities on our website.
Should you object to the use of cookies, web beacons and/ or other such monitoring technology on our website, most internet browsers can be reconfigured to alert you to their use/allow you to reject their use. If you wish to block such technology, please refer to the help function of your internet browser. Please note that you may not be able to use certain facilities and services on this website if you choose to do this.

What we do with your information

How we use it

We use your information to provide you with that which you have requested. We may, from time to time, use your details to send you information about other products and services that may be to your interest.

You may ask us to remove you from our mailing lists at any time by writing to us at our registered office. We will also offer you the option of correcting your details and of being removed from our mailing list when we send you alerts or other information.

When we share it

We disclose your information to third parties in certain circumstances, but we will not sell, rent or trade personal information. We may share your information with other organisations that buy our company or assets, or another organisation from which we acquire a company or business and in the course of any preceding negotiations from which we may or may not lead to selling. We may share your information with our funders or potential funders such as our bank and with professional advisers who have a reasonable need to see such information.

We may share your information with any group of companies of ours as defined under the Companies Act 2006 so that they can provide any products and services to you where you have personally requested them or where we feel such information is necessary to keep you informed of any products or services that they believe will be of interest to you. We may provide anonymous aggregated data to reputable third parties on a commercial basis.
We may give third party providers who supply services to us, or who process information on our behalf, incidental access to your information but will always take steps to ensure their security measures are adequate to protect your information. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings or if otherwise required to do so by law.

How we keep it secure

Only authorised personnel and contractors have access to your information. We will keep your information secure by taking appropriate technical and organisational measures against unauthorised or unlawful processing and against its accidental loss, destruction or damage.

Transfer outside Europe

Data protection legislation is harmonised throughout the European Economic Area (EEA) which comprises the EU member states, Norway, Iceland and Liechtenstein. Countries outside the EEA do not have the same level of protection for personal information as those within the EEA.

If you are from outside the EEA, we will transfer your information to your home country or territory for the purposes set out in “How we use it” above. If you provide us with your information, we will assume you have agreed to this transfer. If you are from the EEA, we will not transfer any personal information we collect to outside the EEA.

Finding out more

If you have any questions about our privacy statement or the information we hold about you, please contact our Data Protection Compliance Officer. You have a legal right to see a copy of the information we hold about you on payment of a fee, which is currently £30.00.

Further information about data protection issues can be found at the Information Commissioners Office.

Law and Jurisdiction

Use of this website and these Terms shall be subject only to the laws of England and Wales and you agree to submit to exclusive jurisdiction of the courts of England and Wales which shall exclusively govern the interpretation, application and effect of all of the above commissions, exclusions, licences and conditions of use.

The Courts of England and Wales shall have exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with this website, its use and these terms.

These terms and conditions constitute the entire agreement between you and London South East relating to the subject herein.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Due to recent changes in law, all websites who operate across certain parts of the European Union are required to obtain explicit consent using or storing cookies (or similar technologies) on your computers or mobile device. This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using those cookies.
What is a cookie?

A cookie is a harmless small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

How are cookies used?

We and our authorised third party partners may use device identification, cookies, web beacons, or similar technologies on our site and emails to deliver more relevant advertising to consumers, sometimes called online behaviour advertising.

All of these technologies perform important and useful functions:
•they make it possible to provide personalised pages for visitors;
•they help advertisers avoid repeatedly serving the same ads to the same visitor;
•they help website owners determine which sections of their sites are more appealing; and
•they help advertisers learn which advertisements are of interest to our customers on the Web.

Key Concepts

What is device identification?

Device Identification is a technology that identifies devices by collecting information from the browser on the device, such as the browser version, operating system, IP address, installed fonts, time zone and more. These pieces of information are used to uniquely identify a device. This process does not use any personal information. The device ID generated through the device identification process may be stored in a cookie.

What is Online Behavioural Advertising?

Online Behavioural Advertising refers to the practice of online advertisers and website operators using information collected through both first and third party cookies for the purpose of building user behaviour profiles and for delivering targeted advertising and content to users based on user preferences.

What are the different types of cookies?

First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by

Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

How to delete and block our cookies

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring.

Can I withdraw my consent?

Once you have given us your consent to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. This will expire periodically. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit:

Deleting Cookies

What cookies do we use and why?
The cookies used on our site are categorised as follows:
•Strictly necessary

Strictly Necessary

“Strictly Necessary” cookies let you move around the website and use essential features like secure areas. Without these cookies, services you have asked for cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you’ve been on the internet. We use these Strictly Necessary cookies to:
•Remember information when you navigate to different pages during a web browser session;
•Identify you as being logged in to our website;
•Make sure you connect to the right service on our website when we make any changes to the way the website works;
•To route users to specific applications of a service, or specific servers.
Accepting these cookies is a condition of using the website, so if you prevent these cookies, we can’t guarantee your use of our website or how the security on our website will perform during your visit.


“Performance” cookies collect information about how you use our website (e.g., which pages you visit, and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users, and measure how effective our advertising is. We use Performance cookies for:
•Web Analytics: To provide statistics on how our website is used;
•Error Management: To help us improve the website by measuring any errors that occur;
•Testing Designs: To test different designs of our website.
Some of our Performance cookies are managed for us by third parties. Where this is the case, we don’t allow the third party to use the cookies for any purpose other than those listed above. By using our site, you accept the use of “Performance” cookies. Accepting these cookies is a condition of using the website, so if you prevent them, we cannot guarantee how our site will perform for you.


“Functionality” cookies are used to provide services or to remember settings to improve your visit. We use Functionality cookies to:
•Remember settings you’ve applied, such as layout, text size, preferences, and colours;
•Show you when you’re logged in to the website.
•Some of these cookies are managed for us by third parties. Where this is the case, we don’t allow the third party to use the cookies for any purpose other than those listed above.


“Targeting” cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. Third parties provide these services in return for recognising that you have visited our website. We use Targeting cookies to:
•Link to social networks like Facebook that may subsequently use information about your visit to target advertising to you on other websites;
•Provide information to third party data aggregators for the purposes of matching, audience research and the creation of audience segments.

You can control whether or not these cookies are used, but preventing them may prevent us from offering you some services or targeted advertising.

International Chamber of Commerce United Kingdom Information on the ICC (UK) UK cookie guide can be found on the ICC website section